FAQ
What is your return policy?
We do not accept returns of our products. If your order arrives damaged we will work with you to resolve the issue. Please send detailed photos of the damaged item and external damage of the box or tube to shopannlenet@gmail.com
Do you take commissions?
Thank you for asking, but not at this time.
When can I expect my package to ship?
All orders are packed and shipped out of Los Angeles, Ca within 14 business days.
Do you ship international?
Yes we ship worldwide.
How to unpack your print ?
Your print is rolled into a sheet of kraft paper and sealed with tape. Locate the tab at one end of the tape and gently pull the tape from the kraft paper. Go slowly and be careful not to rip the paper or the print inside.
Unroll the print from the kraft paper onto a flat surface. You may want to place a heavy object on each corner to help flatten the curled edges.
We do not recommend using a utility knife or any other sharp tool to cut the tape and/or the paper. Do not attempt to remove the print from the kraft paper without first removing the tape.
We are not responsible for prints damaged when unwrapping.